WildTornado Online Casino Terms and Conditions

Welcome to WildTornado Online Casino. These Terms and Conditions govern your access to and use of our platform, including all games, promotions, and services we provide. By registering an account and using our services, you agree to be fully bound by these terms. We encourage you to read this document carefully before proceeding. If you do not agree with any part of these terms, please do not use our platform. At Wild Tornado, we reserve the right to update these terms at any time, and continued use of our services constitutes your acceptance of any changes made.

1. About Us

WildTornado Online Casino is operated by Novatrix SRL, a company incorporated in Costa Rica (Registration No. 3-102-893958), with registered offices at Cartago, Oreamuno, Potrero Cerrado, 30703, Costa Rica. We operate under a licence issued by the Tobique Gaming Commission, Licence No. 0000002. Our platform is accessible at wildtornado.casino and wildtornado.ai. For dispute resolution, we have partnered with EGIS as our Alternative Dispute Resolution (ADR) provider, reachable at disputes@egis-adr.com.

2. Eligibility and Account Registration

To use our services at Wild Tornado Casino, you must meet the following requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any of our restricted territories, including but not limited to: Afghanistan, the USA, the UK, Canada (New Brunswick and Ontario), China, North Korea, Russia, Iran, Iraq, Syria, Cuba, Belarus, Israel, Venezuela, and several others listed in our full restricted country policy.
• You must register only one personal account. Duplicate accounts are strictly prohibited.
• All information provided during registration must be accurate, truthful, and up to date.
• You must not be on any self-exclusion register or prohibited from gambling by applicable law.

We reserve the right to verify your identity at any point. At WildTornado, we may request copies of government-issued identification, proof of address, and payment method verification before processing any withdrawals. Failure to comply with our verification process may result in account suspension or termination.

3. Account Security

You are solely responsible for maintaining the confidentiality of your Wild Tornado Casino login credentials. The wildtornado casino login process is protected, but we strongly advise you never to share your username or ROs^Tt3_Wr]g+WOX with anyone. If you suspect unauthorised access to your account, please contact our support team immediately via live chat or email at support@wildtornado.casino. We will not be held liable for any losses resulting from unauthorised access caused by your failure to secure your account details.

4. Deposits and Withdrawals

4.1 Deposits

At WildTornado, we accept a wide range of payment methods including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, EcoPayz, Paysafecard, Neosurf, Sofort, Interac, Jeton, MiFinity, Astropay, CashtoCode, Ezeewallet, and cryptocurrency via CoinsPaid (BTC, ETH, LTC, BCH, DOGE, USDT, XRP, TRX). The minimum deposit is €20 (or AUD/CAD/NZD 30, or equivalent). Maximum deposit limits vary by payment method, ranging from €250 to €4,000. All deposits are processed instantly and we charge no deposit fees.

4.2 Withdrawals

Our Wild Tornado platform applies the following withdrawal conditions:

• Minimum withdrawal: €100 for fiat methods; €20 equivalent for cryptocurrency.
• Maximum per transaction: €500. Larger amounts will be paid in scheduled instalments.
• Daily withdrawal limit: €2,500.
• Weekly withdrawal limit: €5,000.
• Monthly withdrawal limit: €15,000 (subject to VIP level).
• Pending period: up to 72 hours before processing begins.
• Total cashout time: typically 3–5 business days depending on the method used.

We reserve the right to conduct additional security checks before approving any withdrawal. At WildTornado, we process all cashout requests as promptly as possible, but processing times may vary based on your chosen payment method and whether your account has completed full KYC verification.

5. Bonuses and Promotions

At Wild Tornado Casino, we offer a range of bonuses and promotional offers. By claiming any bonus, you agree to the following general terms:

• Our Welcome Pack delivers 500% in bonus funds plus 500 Free Spins up to €5,000, spread across your first 6 deposits.
• All match bonuses carry a wagering requirement of x40 and must be completed within 3 days of activation.
• The maximum bet while playing with bonus funds is €5 per spin or round.
• Match bonus maximum win is capped at x10 of the bonus amount; Free Spin winnings are capped at €1,000.
• Wild Tornado Casino promo code offers, such as the Wheel of Fortune promotion (code: WHEEL) and the Mobile App Bonus (code: APP), are subject to their own specific terms, including minimum deposit requirements and individual wagering conditions.
• Tornado Boxes (daily mystery boxes) require deposits ranging from €30 to €200 and carry a x30 wagering requirement.
• Players registered in Sweden are not eligible to claim any bonus offers.
• We reserve the right to modify, cancel, or withdraw any promotion at any time without prior notice.

Regarding the Wild Tornado no deposit bonus: any no-deposit Free Spin offers we may run carry a maximum win cap of €50. Please check our promotions page and applicable bonus terms before activating any offer. Our WildTornado casino cashback and other loyalty-based rewards are governed separately through our VIP programme terms.

6. VIP Loyalty Programme

Our WildTornado VIP Club rewards loyal players through a Tornado Points (TP) system. You earn 1 TP for every €30 wagered with real money. The programme features 15 levels, progressing from Level 1 (entry, €0 cumulative deposit) through to Level 15 (€30,000 cumulative deposit). Points can be exchanged for cash bonuses, with the conversion rate improving significantly as you advance — from 100 TP = €1 at Level 1 to 100 TP = €15 at Level 15. Bonus wagering requirements also decrease from x35 at Level 1 to x15 at Level 15. All TP-derived bonuses must be wagered within 3 days of issuance.

7. Responsible Gambling

At Wild Tornado, we are committed to promoting safe and responsible gaming. We provide tools including deposit limits, session time limits, cooling-off periods, and self-exclusion options. If you believe gambling is negatively affecting your life, we strongly encourage you to use these tools or contact our support team. We work with independent organisations to support players experiencing gambling-related difficulties. Gambling must remain an entertaining activity, not a financial strategy.

8. Prohibited Activities

When using our platform, the following activities are strictly prohibited:

• Providing false registration information or impersonating another individual.
• Creating more than one account per person, household, or IP address.
• Exploiting software bugs, glitches, or technical errors for financial gain.
• Using automated bots, scripts, or other software to interact with our games or systems.
• Engaging in any form of collusion, fraud, or money laundering.
• Attempting to reverse-engineer or interfere with our platform's technical infrastructure.

We at WildTornado reserve the right to immediately suspend or permanently close any account found to be engaged in prohibited activities, withhold associated funds pending investigation, and report any suspected criminal conduct to the appropriate authorities.

9. Intellectual Property

All content on the Wild Tornado Online Casino platform — including game software, graphics, text, logos, and branding — is the intellectual property of Novatrix SRL or its licensed content providers. You may not reproduce, distribute, or commercially exploit any part of our content without our express written consent.

10. Limitation of Liability

Our Wild Tornado platform is provided on an "as is" basis. While we make every effort to ensure uninterrupted service, we do not guarantee that our platform will be error-free or continuously available. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services, including any interruption in gaming sessions or technical failures beyond our reasonable control.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. Any dispute arising in connection with your use of WildTornado Casino services should first be directed to our support team at support@wildtornado.casino or complaints@wildtornado.casino. If a resolution cannot be reached internally, you may refer the matter to our ADR provider, EGIS, at disputes@egis-adr.com. We are committed to resolving all player disputes fairly and transparently in accordance with our licence obligations under the Tobique Gaming Commission.

12. Contact Us

If you have any questions regarding these Terms and Conditions, you can reach our team at any time through the following channels:

• Live Chat: Available 24/7 directly on our website
• General Support: support@wildtornado.casino
• Complaints: complaints@wildtornado.casino
• Disputes (ADR): disputes@egis-adr.com

At WildTornado, we are here to support you around the clock. Our team operates 24/7, with an average live chat response time of under 10 minutes. We are dedicated to making your experience on our platform safe, fair, and enjoyable.